COSTING & QUOTING
We understand that deciding on a budget is not always easy. For those buying a piece of jewellery for the first time, it is perhaps the most daunting part of commissioning a custom-made piece of jewellery.
However, your budget is an essential part of the process and we therefore ask that you consider an approximate figure to give to us at our first meeting.
This will enable us to assess what type of design and materials to use in presenting you with options, and will save time which may be wasted on unworkable proposals. Pricing of gemstones and diamonds varies widely according to quality factors, as well cut and colour. As such, we do not offer estimate quotations based on a general discussion of a piece, but rather quote accurately on specific stones, metals and design. We always aim to keep the final price within a ten percent range of your budget.
Sourcing & Consultation
The next step is for us to source the best selection of diamonds or gemstones for your piece. This research can take a few days.
Once we are satisfied with a good selection, we will send you a preliminary cost estimate, along with rough sketches, pictures and videos of the stones we have found.
At this point, you will be invited to the studio for a consultation to view the stones, and discuss design ideas in more detail. We like to be as prepared as possible for your visit, so please note that we operate by appointment only.
Final Quote & Design
Once you have chosen your stones, we will provide you with a final quote. Upon acceptance of the quote, a deposit is required to secure your order. Please note that due to fluctuations in all material and commodity prices, all quotes are valid for 7 days and must be accepted in this time frame.
Once we receive your deposit, we can begin detailed designs using a CAD program that creates 3D images of your piece, in proportion with your chosen stones. These sketches will be shared with you for a final opportunity for feedback and adjustments to the design.
Due to the time required to work on these designs, we include only one CAD design per client, and any additional design work will be quoted on and included in your final invoice.
With your final approval of the design, manufacturing commences.
Every piece has unique requirements and we will be able to provide you with a realistic time frame for completion and delivery according to your individual design.
We require a minimum of 15 working days for manufacturing, ensuring sufficient time for each part of the process. If you have a tight deadline, we will do our best to accommodate you, where possible.
Engraving will add additional time to the process. Our hand and laser engravers require a minimum of 2 days for engraving, but more intricate engraving will take longer.
We hope you understand that we are working to create tiny pieces of art, and that each and every part of the process takes time.
Payment of the balance outstanding must be made prior to collection.