Bespoke Custom Jewellery
Custom Jewellery that tells your stories & marks your memories
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Bespoke Custom Jewellery
Browse the previously crafted pieces we can’t stop thinking about.
Custom Jewellery Queries
We've answered the most common questions about our custom jewellery process below.
If you have additional questions, send us an email.
Upcycling Gold
Unfortunately, our workshop cannot upcycle heirloom gold into a new piece of jewellery. This is because we cannot be sure of the alloy's mixture, which can cause problems in the metal down the line.
However, we can offer you a credit for your old gold that will be deducted from your final invoice. The level of credit will be determined by the type of gold as well as the weight. We send the gold to be refined, and calculate a value according to the day's gold price, less 15% refinery fees.
Costing & Quotation
Your budget matters to us. This is why the first thing we do when we receive custom jewellery enquiries is to put together an approximate quote. The more information you can give us in the early stages, the more accurate this quote will be.
It is also helpful if you come prepared with an approximate budget. This will enable us to assess what type of design and materials to use when presenting you with options. We always aim to keep the final price within a ten percent range of your budget.
Pricing & Payment Terms
The cost of a custom jewellery is determined by the type of metal, its weight, engraving, and setting.
Or, fill in the enquiry form and we will get back to you with a quote.
Time Frame
Good things, and great custom jewellery pieces, take time. Our custom timelines vary according to multiple factors. Our team will keep you informed about the unique timeline for your ring throughout the custom creation process.
We consider every custom jewellery piece to be a tiny work of art and we create them with care in our studio.
Ring Sizing
Selecting the correct size is crucial forcustom rings as resizing can affect the structural integrity of the piece. We offer one free resizing of one size up or one size down for custom orders. Anything beyond this will require an additional quote.
See our ring size guide or book an appointment at our studio to get measured professionally.
Repairs
While we do our best to ensure that all pieces leaving our studio are made to last, jewellery is also fine and delicate, and if treated roughly, it will break. We cannot be held liable for damage to jewellery once it has left our studio.
We will attend to any problems that arise due to manufacturing faults within 6 months of your purchase. We will not be held responsible for the loss of any stone.
We recommend insuring all luxury pieces, and will, upon request, provide valuation certificates for any pieces we have made. Valuations of jewellery we did not make will be at an additional charge.
Chat with our team to enquire about repairs.
Returns & Exchanges
Please note that custom pieces cannot be exchanged or returned under any circumstances.
Care Guide
Jewellery that has something to say
Our custom pieces get their magic from their meanings. Below are some of our most special custom jewellery stories.
Custom Jewellery Enquiry Form
We're so excited to design jewellery with you! The more information you give us, the more accurate your initial quotation will be. Don’t worry if you aren’t sure about the details yet, our team will be in touch shortly to guide you.